Privacy policy



We are ALKI, a limited company with a board of directors, registered under French Company No. 321103129 and we process your personal data when you visit our website (the website).

Client: Any professional, natural person or legal entity with legal ability to enter into a contract within the meaning of articles 1123 et seq. of the Civil Code, who visits the website subject to these general conditions.

Services provided: provides Customers with the following products and services: Products: Furniture and furnishings.

Services: Assembly, installation, customisation, adaptation and delivery services of furniture.

Content: All the elements constituting the information provided on the website, in particular: texts – images – videos

Customer information: Hereinafter referred to as “Information(s)” which correspond to all personal data likely to be held by for the management of your account, customer relationship management and for other purposes including data analysis and statistics.

User: Internet user connecting himself to and using the above-mentioned website.
Personal information: “Information which allows, in any form whatsoever, directly or indirectly, the

identification of the natural persons to whom it applies” (article 4 of Law No. 78-17 of January 6, 1978).

The terms “personal data”, “data subject”, “subcontractor” and “sensitive data” have the meanings defined by the General Data Protection Regulation (GDPR: n° 2016-679)

Presentation of the website:
Under Article 6 of Law No. 2004-575 of June 21, 2004 for confidence in the digital economy, users of the website are informed of the identity of the various participants within the framework of its implementation and monitoring:

Owner: ALKI, public limited company with a board of directors, registered under French Company No. 321103129, Share capital of € 941,755, VAT number: FR71321103129 – Registered Company address: Zone Industrielle, ERROBI 64250 ITXASSOU

Telephone: 01 55 37 44 50

Publication Director: Mr. Eñaut Jolimon de Haraneder (CEO ALKI) Editorial manager: Mr. Eñaut Jolimon de Haraneder (CEO ALKI) Email:

Host :
Arsys, in accordance with article 10 of Law 34/2002 of 11 July, (law on the information society services and electronic commerce - LSSICE), makes its contact details available to its customers.
Company name: Arsys Internet S.L.U.
Head office: C/ Madre de Dios no 21, 26004, Logroño (La Rioja) Spain
Telephone: +34 941 620 100

Tax identification number: B-85294916 Email:
Fax: +34 941 204 793

Data Protection Officer (DPO): Mr Jon Jaunarena -

The Customer is informed of the regulations concerning marketing communication, the law of 21 June 2014 regarding safety in the Digital Economy, the Data Protection and Freedom Law of 6 August 2004 and the General Data Protection Regulation (GDPR): n° 2016-679).
For Personal Data collected as part of the creation of the User's personal account and their navigation on the website, the entity responsible for processing Personal Data is: ALKI is represented by Mr. Eñaut Jolimon de Haraneder (Chief Executive Officer (CEO) and legal representative of ALKI)

As responsible for processing the data it collects, undertakes to respect the framework of the legal provisions in force. It is its responsibility in particular to establish to its Clients the purposes of data processing, to collect consents, to provide complete information on the processing of personal data and to maintain a record of processing consistent with reality. Each time processes Personal Data, must take all reasonable measures to ensure the accuracy and relevance of the Personal Data collected with regard to the purposes.

From the moment you visit our website, we collect information about the web pages and products you have previously viewed, the websites you have visited and the keywords and terms you used before visiting our website and any other information about how you interact with our website. This information helps us, among other things, to identify which expressions allowed you to find us. We also collect your IP address, web browser and Internet service provider, timestamp data (date and time) and certain cookies that are installed on your device. All of this information is referred to as “Device Information”.

Device Information is collected using different technologies called “cookies”. The main purpose of cookies is to provide statistics on the number of visits.

We also have “log files” allowing us to monitor the activity of our website. Log files collect your IP address, web browser, Internet service provider, referring and exit pages, and timestamp (date and time) data.
We use "web beacons", "tags" and "pixels" to record and analyse information about how you browse our website.

When you create a customer account on our website, or when you make your first purchase from ALKI, we collect certain information about you, including your name, company name, address, email address and telephone number. This automatically collected information is referred to as “Customer Information”.

Please note that the term “Personal Information” includes both “Device Information”, “Customer Information” and “User Information”.

Hypertext links “cookies” and Internet tags

The site contains a certain number of hypertext links to other sites, set up with the authorisation of the website. However, our website ( is not able to verify the content of the websites visited and will therefore assume no responsibility for this.

Cookies facilitate navigation and/or the provision of services offered by the website. The User can configure his browser so that it allows him to decide whether or not he wishes to accept the Cookies so that they are saved in the terminal or, on the contrary, that they are rejected, either systematically or depending on their issuer. The User can also configure his browser software so that the acceptance or refusal of Cookies is offered to him from time to time. Before a Cookie is likely to be recorded in his terminal, the website informs the User that, if refused, it is possible that not all the functionalities of its navigation software will be available.

If the User refuses the recording of Cookies in their terminal or browser, or if the User deletes those saved there, the User is informed that their navigation and experience on the website may be limited. This could also be the case when or one of its service providers cannot recognise, for technical compatibility purposes, the type of browser used by the terminal, the language and data settings or display the country from which the terminal appears to be connected to the Internet.

Where applicable, declines all responsibility for the consequences linked to the degraded functioning of the Site and any services offered by, resulting from (i) the refusal of Cookies by the 'User (ii) of the impossibility to record or consult the Cookies necessary for their operation due to the User's choice. For the management of Cookies and User choices, the configuration of each browser is different. It is described in the browser's help menu, which will allow you to know how the User can modify their wishes regarding Cookies.

At any time, the User can choose to express and modify their wishes regarding Cookies. may also use the services of external service providers to help it collect and process the information described in this section.

As a final remark, by clicking on the icons dedicated to social networks: X (Twitter), Facebook, Linkedin and Google Plus appearing on the website ( or in its mobile application and provided the User has accepted the cookies by continuing to browse the Website or mobile application (, X (Twitter), Facebook, Linkedin and Google Plus may also place cookies on your terminals (eg computer, tablet, mobile phone).

These types of cookies are only placed on your terminals if you consent to them, by continuing to browse the Website or the mobile application of At any time, the User can nevertheless revoke their consent for to deposit this type of cookies.

INTERNET TAGS may occasionally use web beacons (also known as "tags", or action tags, single- pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them through intermediary of a partner specialising in conducting web analysis likely to be located (and therefore to store the corresponding information, including the User's IP address) in a foreign country.

These tags are placed both in online advertisements allowing Internet users to access the website, and on the various pages of the Site. This technology allows to evaluate visitors' responses to the website and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the way the website is used by the User.

The external service provider may collect information on visitors of the website and of other websites using these tags, compile reports on the activity of the different websites for the attention of and provide information and other services relating to the use of this website and of the Internet in general.


We will use your data (obtained online via the website or when meeting you in person or in connection with a purchase) to manage your registration as a user, online via the customer account created on our website or when making a purchase, to manage the purchase of products and/or after-sales services, to answer your questions and to send you personalised communications.

The information collected on your orders is necessary to enable us to process them correctly, particularly in terms of preparing quotes and collecting payment, issuing invoices and order confirmations, manufacture the ordered goods and organising shipping. We will use the information on your orders to inform you of shipping times and to be alerted, and also to alert you, to possible risks of fraud. This is a security measure for both parties.

It is necessary for us to process your data for various reasons: The personal data allows us to fulfill and carry out the contract concluded with you at the time of your online registration, by making a purchase of products or by taking advantage of one of our services or features. The information collected by us also allow us to answer your questions, or with your consent, to send you our newsletters and many other things ...

When the personal data corresponds with the preferences you have communicated to us, the data that we hold will allow us to provide you with information and publicity on our products and services.

Information on the device that you are using (computer, tablet, mobile phone ...), including your IP address, is also used to investigate fraud or evaluate potential risks of fraud, to optimize the organization and activity of our website based on user interactions and to evaluate the effectiveness of our advertising campaigns.

We share your data with service providers who help us or provide us with necessary support. For your complete information, we use Shopify for our website. For further information on their use of your Personal Information, you may visit the following link:

We also use Google Analytics to better understand how our customers use our website. To learn more about Google's use of your Personal Information, please visit:

For your complete information, you can deactivate Google Analytics here:

We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other legal request for information that we receive, or to protect our rights.

As mentioned supra, we use your Personal Information to provide you with targeted advertisements or marketing messages that we believe may be of interest to you (behavioral advertising). To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at: how- does-it-work.

You can opt out of targeted advertising on Facebook and Google by visiting the following websites: FACEBOOK –


The following link concerns Microsoft Advertising:

You may opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at:

Please note that when we detect a “Do Not Track” signal on your browser, we are not changing our website's data collection or usage practices.

To sum up: the website may process all or part of the data to:

• allow navigation on the website and improve the management and traceability of services ordered by the user. This concerns connection and use of the website data. Regarding the data collected in connection with purchases, we preserve information about billing, order history, etc.
• prevent and fight against computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed)

• improve navigation on the website: connection and usage data
• conduct optional satisfaction surveys on (email address)
• carry out communication campaigns (via sms, email): using telephone numbers, email addresses

We do not sell your personal data. Personal data is only used out of necessity or for statistical and analysis purposes.

Right of access, rectification and opposition

When you make a purchase or create a customer account on the website, we keep the Information on our records unless and until you ask us to delete it.

In accordance with current European regulations, Users of have the following rights:

• right of access (to all personal data) (article 15 GDPR) and rectification (of all personal data) (article 16 GDPR), updating, completeness of User data, right to lock or erase User data of a personal nature (article 17 GDPR) , when they are inaccurate, incomplete, equivocal, out of date, or whose collection, use, communication or conservation is prohibited

• right to withdraw consent at any time (article 13-2c GDPR)
• right to limit the processing of User data (article 18 GDPR)
• right to object to the processing of User data (article 21 GDPR)
• right to portability of the data that Users have provided, when this data is subject to automated processing based on their consent or on a contract (article 20 GDPR)
• right to define the destination of the Users' data after their death and to choose to communicate (or not) their data to a third party in case such a person has been previously designated

As soon as the website becomes aware of the death of a User and in the absence of prior instructions from the User or from a designated third party, the website undertakes to destroy their data, unless their conservation proves necessary for evidentiary purposes or to meet a legal.

If the User wishes to know how the website uses their Personal Data, ask to rectify their Personal Data or oppose their processing, the User can contact the website in writing at the following address:


When contacting the website, the User must indicate the Personal Data that he would like the website to correct, update or delete, and identify himself by providing a copy of a valid identity document (identity card or passport).

Requests for deletion of Personal Data will be subject to the obligations imposed on the website by law, in particular with regard to the conservation or archiving of documents. Finally, Users of the website can file a complaint with the supervisory authorities, and in particular the CNIL (

Non-communication of personal data undertakes not to process, host or transfer Information collected about its Customers recognised as “inadequate” by the European Commission without first informing the customer. In this regard, given that the website is hosted by Shopify, it should be noted that your information may be transferred outside of Europe, including Canada and the United States.

The website remains free to choose its technical and commercial subcontractors on the condition that they provide sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: n° 2016-679).

The website undertakes to take all necessary precautions to preserve the security of the Information and in particular to ensure that it is not communicated to unauthorised persons. However, if an incident impacting the integrity or confidentiality of the Client's Information is brought to the attention of the website, the website must inform the Client as soon as possible and communicate the corrective measures undertaken.

The website does not collect any Personal Data considered as “sensitive data”.


To learn more about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by email at: or by mail to the following address:



To ensure the security and confidentiality of Personal Data, uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords. When processing Personal Data takes all reasonable measures to protect them against any loss, misuse, unauthorized access, disclosure, alteration or destruction.

Applicable law and attribution of jurisdiction.

Any dispute relating to the use of the website is subject to French law. Except in cases where the law does not permit it, exclusive jurisdiction is granted to the competent courts of Paris.

Incident notification

Regardless of all the possible efforts being made, no method of transmission over the Internet, or method of electronic storage, is completely secure. It follows that absolute security cannot be guaranteed. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and providing them with all necessary information to help them meet their own regulatory reporting obligations.

No personal information of the user of the website is published, exchanged, transferred, assigned or sold on any medium to third parties without the user's knowledge. Only the hypothesis of the repurchase of and its rights would allow the transmission of said information to the possible purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to of the user of the site

The User's Personal Data may be processed by subsidiaries of the website and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.

Within the limits of their respective responsibilities and for the purposes mentioned above, the main people likely to have access to the data of Users of the website are mainly our customer service agents.

The website is not intended for individuals under 18 years of age.

We may modify this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


To learn more about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by email at: or by mail to the following address: